We’re Here To Help

Customer support is second to none at 21Nova Casino. We’re standing by day and night to address all of your questions and concerns. You can get in contact with our knowledgeable staff using a number of convenient methods supported in several languages. Reach out via phone, email, post, and live chat with a detailed description of your issue and we’ll respond as soon as possible. See our contact methods below for more details: 


Free Phone (UK only): 0800-0149-450

Phone (International): +44-203-667-8910


Support and issue specific: [email protected]

VIP specific: [email protected]


Get instant results when you use our chat service to speak with a live support representative. Chat is available 24/7 in several supported languages for your convenience.

Here’s how you can get in touch with out Live Chat support:

  1. Download the free 21Nova Casino software
  2. Register/log in to your casino account
  3. Navigate to the lobby and click 'Online Support'
  4. Start chatting when you are connected with a representative!

That’s all there is to it.

Get Started Playing

It takes only a few minutes before your casino account is ready for use. You can access our step by step set-up guide by clicking here. We outline the process to make things as easily as possible. You’ll be able to do everything from downloading the software, to registering, to making your first deposit in minutes.

If you’d like to uninstall the software, you can find a detailed guide for that process, here.


For a list of our most frequently asked questions, click here. Chances are you can resolve most issues without ever having to contact support just be reading through these commonly discussed topics.

Banking Procedure

We make banking easy on everyone with a simple process for both depositing and withdrawing funds. We provide several popular methods to choose from and each supports transaction in GBP. Navigate to our banking section and select the method that’s right for you by clicking, here.

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